Renovation guide: floors, painting and tiling
Most renovation work is priced by area, so a careful measurement gives you an accurate price. Here is how to measure, prepare the room and check the result.
Before, during and after
Before
- Measure the area to be covered in square metres. The price is the area times the rate per m².
- Say in your booking whether you already have the flooring, paint, tiles or wallpaper.
- Empty the room, or say in the booking what has to stay.
- In an older building, ask about an asbestos survey before any work that breaks surfaces.
During
- Keep children and pets away from the work area.
- Make sure the hero has access to electricity and water.
- If the area is larger or more material is needed, the hero asks in the app first.
After
- Check the surface in daylight before you approve the job.
- If the finished area is smaller than you booked, the difference is refunded.
- Ask the hero about drying times and care before you move furniture back.
Tips
- Buy about 10% extra flooring or tiles to allow for cutting waste.
- Let new flooring settle in the room before it is laid, as the manufacturer instructs.
- Plan painting before floor work, so no paint drips on the new floor.
How pricing works
- Hourly services: you pay for the time actually worked, at least the minimum shown on the service, then per started half hour. Unused booked time is refunded.
- Fixed-price services: the price is fixed for the job as described.
- Area-based services: the price is the area in square metres times the rate per m².
- Quote requests: heroes send quotes, and nothing is booked or charged until you accept one.
- In every case, extra time, work or materials are added only after you approve them in the app.
Frequently asked questions
How is the price calculated?
Most services here are priced by area: you enter the area in square metres when you book, and the price is the area times the rate per m². If the finished area is smaller, the difference is refunded; a larger area is added only after you approve it.
Are materials included?
Each service page shows what is included. If the hero needs to buy materials, they ask first in the app, and the cost is added only after you approve it.
Do I need to empty the room?
It saves time and keeps your things safe. If something heavy has to stay, say so in the booking.
What if I am not happy with the result?
Tell the hero through the app before you approve the job. The hero fixes it, or you get money back.
Can I cancel my booking?
Yes. If no hero has accepted it yet, you get everything back. After that, cancelling more than 48 hours before the start refunds 75% and later 50%; nothing is refunded once the hero has set off. As a consumer you can also withdraw free of charge within 14 days of ordering, as long as the hero has not set off. This right does not cover removals and transport tied to an agreed date.